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Employee Engagement and Customer Engagement Are Co-Dependent1
Oct 20, 2014
I'm so big a believer in getting corporate culture / supporting employees "right" that I invested in an online platform, Culture Digs, to facilitate organizational culture evaluation. Employees need to engage - they must give heart and back as well as minds and hands. When they do, and when an organization places priority on employee engagement (internal communications, knowledge development, skill practice, and listening...), magic starts to happen. This article reminds us of some key practices.
Curated By:
Todd Kasenberg
The Revolution Nears Completion: e-Learning Will Dominate by 2020 Thanks to Personalization and Mobile Technologies
Oct 16, 2014
What a difference a few years makes! At least one guru believes that 95% of all adult learning will be e-learning by 2020. This article, a fair synthesis of the traditional problems of "boring" in e-Learning, also identifies the trends that will make this work - personalization, mobile, and ability for content authors to easily and in a timely fashion update critical content. Let the mobility of content begin!
Curated By:
Todd Kasenberg
Getting e-Learning Content to Stick - 6 Practices to Nirvana
Oct 16, 2014
Sticky e-learning. Sticky learning. Captain Obvious would let you know that if knowledge is conveyed, it should be retained. Help retention by making learning experiences useful, familiar, attention-grabbing, chunked (not too short, not too long, broken down into bite-sized pieces), engaging and organized. I'll throw in a cheap plug for reinforcement technologies that include case studies (www.caseswarm.com), job aids, and reminder systems like Mindmarker.
Curated By:
Todd Kasenberg
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